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Terms & Conditions

At Essense By Aura, we prioritize transparency and legal compliance to ensure a secure and trustworthy experience for our valued customers.

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Last Updated: April 21 2025
Website: www.essensebyaura.com
Business Name: Essense By Aura

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Welcome to our online store! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products through www.essensebyaura.com, operated by Essense By Aura ("we", "us", or "our"). By accessing our site or placing an order, you agree to be bound by these Terms.

 

Use of Our Website

  • You must be at least 18 years of age or have legal guardian consent to use this site.

  • You agree to provide current, complete, and accurate account and purchase information.

  • You are responsible for maintaining the confidentiality of your account and password.

 

Products and Availability

  • All products listed on our site are subject to availability.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • We make every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee your screen’s display is accurate.

 

Pricing and Payments

  • All prices are listed in CAD and are subject to change without notice.

  • We accept payments via Wix and Square’s secure payment system, including options like credit/debit cards, PayPal, and more.

  • Payment must be made in full before your order is processed.

 

Shipping and Delivery

  • We offer shipping across Canada.

  • Delivery times and shipping costs are shown here and at checkout.

  • You will receive a tracking number once your order has been shipped.

  • We are not responsible for delays caused by the shipping carrier or customs clearance.

 

Returns and Refunds

  • If you are not satisfied with your purchase, you may cancel it within 24 hours of receiving your confirmation email.

  • Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

  • Refunds will be issued to your original payment method 

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Please review our Refund Policy for more details.

 

Order Cancellation

  • Orders can be canceled within 24 hours. 

  • We reserve the right to cancel any order due to suspected fraud, incorrect pricing, or other issues.

 

Intellectual Property

  • All content on this website (text, images, logos, etc.) is the property of Essense By Aura and is protected by copyright and trademark laws.

  • You may not reproduce, duplicate, copy, sell, or resell any part of the site or products without express written permission.

 

Limitation of Liability

  • We are not liable for any damages (direct, indirect, incidental, or consequential) that result from your use of this website or from any products purchased through the site.

 

Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

Changes to These Terms

  • We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the website following any changes indicates your acceptance of those changes.

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Contact Information

For any questions or concerns, please contact us:

📧 Email: aura.essense@outlook.com
📲 Instagram: @essensebyaura

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